Wednesday, July 4, 2012

Spring cleaning in summer

Technology creates tremendous opportunities to improve people’s lives. But to make the most of them, we need to focus—or we end up doing too much and not having the impact we strive for. So last fall we started a spring clean, and since then we’ve closed or combined more than 30 products. Today we’re announcing a few more closures. Here’s a summary of the changes we’ll be making:

  • The Google Mini has been an important part of our Enterprise Search offering since it was first introduced in 2005. It’s had a good run, but beginning July 31 we’re discontinuing the product because its functionality can be better provided by products like Google Search Appliance, Google Site Search and Google Commerce Search. We will of course continue to provide technical support to Mini customers for the duration of their contracts, and will reach out to them shortly with more details.
  • Google Talk Chatback allowed websites to embed a Google Talk widget so that they could engage with their visitors. It’s now outdated, so we’re turning off Chatback and encouraging websites to use the Meebo bar.
  • Google Video stopped taking uploads in May 2009. Later this summer we’ll be moving the remaining hosted content to YouTube. Google Video users have until August 20 to migrate, delete or download their content. We’ll then move all remaining Google Video content to YouTube as private videos that users can access in the YouTube video manager. For more details, please see our post on the YouTube blog.
  • On November 1, 2013, iGoogle will be retired. We originally launched iGoogle in 2005 before anyone could fully imagine the ways that today's web and mobile apps would put personalized, real-time information at your fingertips. With modern apps that run on platforms like Chrome and Android, the need for iGoogle has eroded over time, so we’ll be winding it down. Users will have 16 months to adjust or export their data.
  • We’ll soon be retiring our Symbian Search App to focus our efforts on our mobile web search experience. We encourage you to go to www.google.com and make it your homepage or bookmark it. Switching from the app to the web experience will enable users to make the most of the web-wide improvements we make for search all the time.

Closing products always involves tough choices, but we do think very hard about each decision and its implications for our users. Streamlining our services enables us to focus on creating beautiful technology that will improve people’s lives.

Tuesday, July 3, 2012

GoogleServe 2012: More skills-based service

This year we celebrated our fifth GoogleServe Global Week of Service—an annual tradition in which Googlers around the world join together in community service projects. Volunteering together helps to revitalize and strengthen our connections with the cities and towns in which we live and work, and also brings us closer together as a global team.

In the past we’ve done hundreds of projects that address local community needs and engage our hearts and hands. This year, inspired by Billion+ Change and Reimagining Service as well as industry research, we focused on incorporating more skills-based projects. Our goal is to use our professional skills to generate more value for the communities we serve and to give Googlers an opportunity to have an even more impactful and fulfilling volunteer experience.

With that in mind, our software engineers developed code to help make math formulas accessible to blind students with Social Coding 4 Good; with the Student Veterans of America recruiters led resume and interviewing skills workshops with veterans; and with the Branson Centre in South Africa sales and business development professionals trained entrepreneurs in online tools to grow and optimize their small businesses.

Overall, more than 5,000 Googlers helped serve their communities across 400+ different projects as part of GoogleServe this year. Here’s a sampling of some of the other projects we participated in:
See our Life at Google page for photos of some of our employees and partners in action. While we do set aside a week to focus on serving the communities in which we work and live, giving back is an ongoing effort here at Google. If you'd like to join us in using your skills for social good, check out All for Good, for opportunities to give back in your community year-round.


Our unique approach to research

Google started as a research project—and research has remained a core part of our culture. But we also do research differently than many other places. To shed more light on Google’s unique approach to research, Peter Norvig (Director of Research), Slav Petrov (Senior Research Scientist) and I recently published a paper, “Google’s Hybrid Approach to Research,” in the July issue of Communications of the ACM.



In the paper, we describe our hybrid approach to research, which integrates research and development to maximize our impact on users and the speed at which we make progress. Our model allows us to work at unparalleled scale and conduct research in vivo on real systems with millions of users, rather than on artificial prototypes. This yields not only innovative research results and new technologies, but valuable new capabilities for the company—think of MapReduce, Voice Search or open source projects such as Android and Chrome.

Breaking up long-term research projects into shorter-term, measurable components is another aspect of our integrated model. This is not to say our model precludes longer-term objectives, but we try to achieve these in stages. For example, Google Translate is a multi-year project characterized by the need for both research and complex systems, but we’ve achieved many small objectives along the way—such as adding languages over time for a current total of 64, developing features like two-step translation functionality, enabling users to make corrections, and consideration of syntactic structure.

Overall, our success in the areas of systems, speech recognition, language translation, machine learning, market algorithms, computer vision and many other areas has stemmed from our hybrid research approach. While there are risks associated with the close integration of research and development activities—namely the concern that research will take a back seat in favor of shorter-term projects—we mitigate those by focusing on the user and empirical data, maintaining a flexible organizational structure, and engaging with the academic community. We have a portfolio of timescales, with some researchers working with engineers to rapidly iterate on existing products, and others working on forward-looking projects that will benefit people in the future.

We hope “Google’s Hybrid Approach to Research” helps explain our method. We feel it will bring some clarification and transparency to our approach, and perhaps merit consideration by other technology companies and academic labs that organize research differently.

To learn more about what we do and see see real-time applications of our hybrid research model, add Research at Google to your circles on Google+.

Posted by Alfred Spector, Vice President of Research and Special Initiatives

Our Unique Approach to Research



Google started as a research project—and research has remained a core part of our culture. But we also do research differently than many other places. To shed more light on Google’s unique approach to research, Peter Norvig (Director of Research), Slav Petrov (Senior Research Scientist) and I recently published a paper, “Google’s Hybrid Approach to Research,” in the July issue of Communications of the ACM.
   
In the paper, we describe our hybrid approach to research, which integrates research and development to maximize our impact on users and the speed at which we make progress. Our model allows us to work at unparalleled scale and conduct research in vivo on real systems with millions of users, rather than on artificial prototypes. This yields not only innovative research results and new technologies, but valuable new capabilities for the company—think of MapReduce, Voice Search or open source projects such as Android and Chrome. 

Breaking up long-term research projects into shorter-term, measurable components is another aspect of our integrated model. This is not to say our model precludes longer-term objectives, but we try to achieve these in stages. For example, Google Translate is a multi-year project characterized by the need for both research and complex systems, but we’ve achieved many small objectives along the way—such as adding languages over time for a current total of 64, developing features like two-step translation functionality, enabling users to make corrections, and consideration of syntactic structure.

Overall, our success in the areas of systems, speech recognition, language translation, machine learning, market algorithms, computer vision and many other areas has stemmed from our hybrid research approach. While there are risks associated with the close integration of research and development activities—namely the concern that research will take a back seat in favor of shorter-term projects—we mitigate those by focusing on the user and empirical data, maintaining a flexible organizational structure, and engaging with the academic community. We have a portfolio of timescales, with some researchers working with engineers to rapidly iterate on existing products, and others working on forward-looking projects that will benefit people in the future.

We hope “Google’s Hybrid Approach to Research” helps explain our method. We feel it will bring some clarification and transparency to our approach, and perhaps merit consideration by other technology companies and academic labs that organize research differently.

To learn more about what we do and see see real-time applications of our hybrid research model, add Research at Google to your circles on Google+.

(Cross-posted on the Official Google Blog) 

Monday, July 2, 2012

The web is working for American businesses

The web is where we go to find things—that somewhere special to eat tonight, the directions to guide us there and suggestions for that one-of-a-kind present for the birthday girl. Ninety-seven percent of Americans who use the Internet are looking online for local goods and services using their computers and mobile devices.

The growth of our Internet use has naturally helped the ecommerce industry to expand rapidly over the past decade. But the web is also positively impacting brick-and-mortar businesses. According to Boston Consulting Group, American consumers who researched products online last year spent almost $2,000 actually purchasing those products offline. That’s almost $500 billion that went directly to main street retail. All in all, it’s clear that the economic impact of the web is huge; the Internet is where business is done and jobs are created.

We’re proud to be part of such a dynamic industry, and we’re committed to helping make the web work for American businesses. Through our search and advertising programs, businesses find customers, publishers earn money from their content and nonprofits solicit donations and volunteers. These tools are how Google makes money, and they’re how millions of other businesses do, too.

In fact, in 2011, Google’s search and advertising tools helped provide $80 billion of economic activity for 1.8 million advertisers, website publishers and nonprofits across the U.S. You can see the state-by-state breakdown on our economic impact website.

Take one example: King Arthur Flour, a great New England baking company. King Arthur has been a well-known local company since George Washington was President, but has recently used the web to grow into an internationally-renowned baking business. Similarly, Nebraska’s 80 year-old Oriental Trading Company shifted some of its catalog-based marketing to the web, and now sells 80 percent of their toys and novelties online. Or consider New Jersey’s Bornstein Sons home maintenance and repair contracting business, which was founded 70 years ago and recently began to advertise online. They now get one in four of their new customers from the web.

These are just a few examples out of the hundreds of thousands of businesses who are growing and hiring thanks to the web. And Google is committed to getting even more businesses online. Over the past year, we’ve been traveling the country with our Get Your Business Online program, encouraging businesses throughout the U.S. to create free websites and reach more customers. So far, we’ve worked with thousands of businesses to launch their new websites.

It’s a fact that the Internet is creating jobs and helping the American economy grow. And we’re proud to be a part of that process.

Saturday, June 30, 2012

Celebrating Pride 2012

We encourage people to bring their whole selves to work. And this month Googlers, Gayglers (gay Googlers), and their families and friends took this spirit to the streets in Pride parades and celebrations around the globe. In Sao Paulo, a group of 50 marched as a Google contingent for the first time ever. In San Francisco, more than 1,000 Googlers and allies marched (nearly doubling the number of people we had in 2011!). In New York, more than 700 of our friends and colleagues took over 5th Avenue marching alongside our double-decker Pride bus. And this weekend in Singapore, we’re sponsoring the Pink Dot celebration for the second consecutive year.

It’s not just through Pride that we show our support for the LGBT community. At Mardi Gras in Sydney, we hosted two Queer Thinking seminars on Activism in the Internet Age and Queer Careers. We also have big plans for the World Pride celebration in London this year, launching a “Legalise Love” Conference at Google London, partnering with organizations to identify ways to decriminalize homosexuality and eliminate homophobia around the world.

In addition to supporting the LGBT community outside of Google, we made some changes to our benefits offerings to support our Gayglers. Earlier this year, we enhanced our transgender-inclusive benefits to cover transitioning procedures and treatment in accordance with the World Professional Association for Transgender Health’s (WPATH) Standards of Care, which includes coverage for procedures like facial feminization for transgender women and pectoral implants for transgender men. We also increased our lifetime maximum coverage for these benefits to $75K—more than double what it had been previously.

Next month we’ll carry the energy of Pride into our fourth annual company Diversity & Inclusion celebration, the Sum of Google. The Sum is an opportunity to celebrate and engage in a discussion about diversity and inclusion across our offices around the world.

Take a look at the photos below for a peek at this year's Pride celebrations.


Friday, June 29, 2012

Chrome & Apps @ Google I/O: Your web, everywhere

This morning we kicked off day 2 at I/O to talk about the open web—one of the most amazing platforms we have seen. To put things in perspective, today there are more than 2.3 billion users on the web—a staggering number, but it only represents one-third of the world’s population. There’s still a lot of opportunity for growth.

Chrome, which we built from the ground up as a browser for the modern web, has seen tremendous adoption. Thanks to many of you, Chrome has nearly doubled since last year’s I/O—from 160 million to 310 million active users around the world. As more and more of you live your lives online, we want to to help make it easy for you to live in the cloud...seamlessly.

A better web to your web
One of the most exciting shifts is the explosion of the mobile web. When Chrome first launched, many people were tethered to a single computer. Today most people use multiple computers, smartphones and tablets. With that trend in mind, our goal is to offer you a consistent, personalized web experience across all devices. In February, we released Chrome for Android, which exited beta this week and is the standard browser on Nexus 7, a powerful new tablet.

Starting today, Chrome is also available for your iPhone and iPad. That means you can enjoy the same speedy and simple Chrome experience across your devices. Also, by signing in to Chrome, you can easily move from your desktop, laptop, smartphone and tablet and have all of your stuff with you.



Living in the cloud
A modern browser is just one ingredient of living online seamlessly. We continue to invest in building cloud apps, which many people rely on daily. Gmail, which launched in 2004, has evolved from a simple email service to the primary mode of communication for more than 425 million active users globally. We’ve also built a suite of apps to help users live in the cloud, including Google Documents, Spreadsheets, Calendar and more.

At the hub of this cloud experience is Google Drive—a place where you can create, share, collaborate and keep all your stuff. Ten weeks ago we launched Drive and in 10 weeks, more than 10 million users have signed up. Today we introduced more capabilities, including offline editing for Google documents and a Drive app for your iPhone and iPad. Drive is also seamlessly integrated into Chrome OS. With Drive available across Mac, Windows, Chrome OS, Android and iOS, it’s even easier to get things done in the cloud from anywhere.

Going Google
With the help of Chrome and and the growth of Google apps, people are discovering new ways to get things done faster, connect with others, and access their information no matter what device they’re using. This is what we call “going Google.” And it’s not just individual people. Schools, government institutions and businesses—big and small—are also “going Google.” Sixty-six of the top 100 universities in the U.S., government institutions in 45 out of 50 U.S. states, and a total of 5 million business are using Google Apps to live and work in the cloud.

It’s an exciting time to be living online. To celebrate this ongoing journey, here’s a quick look back at the evolution of Chrome:



None of what we shared onstage at I/O today would be possible without the awe-inspiring work being done by a global community of developers and the continued support of our users. We can’t wait to see what you do next.

Thursday, June 28, 2012

Project Glass demo: Hangouts IN Air

This morning at the Google I/O conference we did a special kind of demo. I'm very proud of the talented skydivers, mountain bikers and rappellers we worked with to push technology limits while showing the amazing potential of Project Glass. Check out one of their practice jumps.



We want to share more about this demonstration with all of you, so please tune in live tomorrow—weather permitting!—at roughly 11:00a.m. PDT on YouTube.

You might just catch another Hangout in Air.



+1

For our international readers, this post is also available in French, German, Italian, Japanese, Portuguese and Spanish (Latin America, Spain). - Ed.

A year ago we started a small project called Google+—to bring friends and family closer together, and to inspire new connections through meaningful conversation. Today more than 250 million people have upgraded to Google+, and we want to give thanks. To you. It's your support and your voice that give the service soul, and we’re grateful.



We figure the best way to show our appreciation is to keep listening and making improvements, so today we're rolling out two major updates in response to your feedback: Google+ for tablets, and Google+ Events.

Google+ for tablets: putting mobile first, on lots more devices
Back in May we introduced new versions of Google+ for Android and iOS phones. In both cases we went native (with gestural navigation, fullscreen media and face-to-face video), and it’s had a powerful impact on community engagement. In fact, more people now use Google+ from a mobile device than a desktop computer, and today’s tablet release will quicken this trend.

Of course, our tablet app isn’t just bigger, like our mobile app isn’t just smaller. It’s designed with the device in mind, and it includes:
  • A beautiful stream that styles content based on popularity, type and orientation
  • A “lean back” Hangouts experience that’s great for the couch or common room
  • Crisper text, fuller photos and easily-tappable actions like +1 and comment

Selected screenshots from today’s tablet release

The Android app is rolling out to phones and tablets later today (v3.0), and the iPad update is coming soon.

Google+ Events: for all the moments that matter—before, during and after
To celebrate is human. It’s how we connect with others, honor friends and family, or simply unwind after a long week. We save the date for picnics, parties and nuptials, and we cherish these moments for a lifetime. Unfortunately, the subtlety and substance of real-world events is lost online.

Today’s online event tools are really just web forms that ask, “Are you going?” Worse yet, they bail when you need them the most: during the actual event, and after everyone leaves. In life we plan, we party and we keep in touch. Software should make all of this more awesome, and that's exactly our aim with Google+ Events.



Before: send beautiful invites, and stay in sync with Calendar integration
Inviting someone to your home, your wedding or your favorite restaurant is a deeply personal act. You’re handpicking who’ll be in the room, after all, so invitees should feel part of something special. That’s why Google+ Events offers meaningful ways to build and send beautiful invitations, including:
  • Cinemagraphic themes for your beach trip, weekend brunch, or baseball game (and a whole lot more)
  • The ability to attach a personalized video greeting from YouTube
  • Unique animations that make your invites a joy to receive



Google+ events also appear in Google Calendar automatically, and guests’ updates arrive instantly in the stream. The end result is a useful and beautiful place to manage your party.

During: share photos live with Party Mode
Photos are the cornerstone of any great event. They get people laughing and smiling, and they let us relive our favorite moments after the fact. The challenge—especially with the explosion in smartphones—is that too many photos get stranded in too many places. We struggle to even find people’s photos, let alone enjoy them all in one spot. Fortunately, Party Mode fixes these problems with a single tap.

Once you’ve enabled Party Mode on your mobile device, all of your new photos get added to the event in real-time. And as more guests turn on Party Mode, more pictures will instantly appear to fellow invitees. In this way Google+ Events gives your party a visual pulse; we’ve even added a "live slideshow" you can proudly project during the event.



After: see everyone’s pictures in one place
Once the guests go home, it's natural to reflect on the evening's events. We reminisce about the food, or the last dance, or the sparkle in someone’s eye. And we bask in the afterglow of shared experience for as long as memory allows. With Google+ Events you can now relive the party whenever you want, with a captivating and comprehensive set of photos.

Just visit your event page after it’s over, and you’ll see everyone’s pictures and comments in chronological order. You can also browse by popularity, photographer or photo tag with a few clicks. It’s easy, immersive and awesome.



Google+ has come a long way in a year, but we know we've got a long way to go. Fortunately we serve a community that's filled with thoughtful, committed individuals, and together we're creating something special. +1 person at a time.

Android @ I/O: the playground is open

(Cross-posted on the Official Android Blog)

Last year at Google I/O, we talked about momentum, mobile and more. This year, we’re picking up right where we left off. More than 400 million Android devices have now been activated—up from 100 million last June. And twelve new Android devices are activated every every second—that’s more than 1 million a day. Today, we’re rolling out a new version of Android called Jelly Bean, adding more entertainment to Google Play, and introducing two powerful—yet distinctly different Nexus devices to bring you the best of Google.

Jelly Bean: simple, beautiful and beyond smart
Jelly Bean builds on top of Ice Cream Sandwich. It makes everything smoother, faster and more fluid. For example, notifications are now more dynamic: if you’re late for a meeting or missed a call, you can email or call directly from notifications. The keyboard is smarter and more accurate, and can predict your next word. And voice typing is faster, working even when you don’t have a data connection.

We’ve redesigned search from the ground up in Jelly Bean, with a new user interface and faster, more natural Voice Search. You can type your query or simply ask Google a question. Google can speak back to you, delivering a precise answer, powered by the Knowledge Graph, if it knows one, in addition to a list of search results.

Today’s smart devices still rely on you to do pretty much everything—that is, until now. Google Now is a new feature that gets you just the right information at just the right time. It tells you today’s weather before you start your day, how much traffic to expect before you leave for work, or your favorite team's score as they’re playing. There’s no digging required: cards appear at the moment you need them most.



Starting in mid-July, we’ll start rolling out over-the-air updates to Galaxy Nexus, Motorola Xoom and Nexus S, and we’ll also release Jelly Bean to open source.

Google Play: more entertainment
Google Play is your digital entertainment destination, with more than 600,000 apps and games plus music, movies and books. It’s entirely cloud-based, which means all of your content is always available across all of your devices. Today our store is expanding to include magazines. We’ve been working with leading publishers Condé Nast, Hearst, Meredith and more to offer magazines like House Beautiful, Men’s Health, Shape and WIRED.

Now, you can also purchase movies in addition to renting them. And we’re adding television shows on Google Play—in fact, we’re adding thousands of episodes of broadcast and cable TV shows, like "Revenge," "Parks & Recreation" and "Breaking Bad," from some of the top studios, like ABC Studios, NBCUniversal and Sony Pictures. You can play back movies and TV shows on all your Android devices, through Google Play on the web, and on YouTube, and soon we’ll bring the experience to Google TV devices.

Movie purchases, TV shows and magazines are available today on play.google.com, and will roll out to Google Play on devices over the coming days.

Nexus 7: powerful, portable and designed for Google Play
All of this great Google Play content comes to life on Nexus 7, a powerful new tablet with a vibrant, 7” 1280x800 HD display. The Tegra-3 chipset, with a quad-core CPU and 12-core GPU, makes everything, including games, extremely fast. And best of all, it’s only 340 grams, lighter than most tablets out there. Nexus 7 was built to bring you the best of Google in the palm of your hand. Hang out with up to 10 friends on Google+ using the front-facing camera, browse the web blazingly fast with Chrome and, of course, crank through your emails with Gmail.



Nexus 7 comes preloaded with some great entertainment, including the movie "Transformers: Dark of the Moon," the book “The Bourne Dominion,” magazines like Condé Nast Traveler and Popular Science, and songs from bands like Coldplay and the Rolling Stones. We’ve also included a $25 credit to purchase your favorite movies, books and more from Google Play, for a limited time. Nexus 7 is available for preorder today from Google Play in the U.S., U.K., Canada and Australia, and starts at $199 in the U.S. It will start shipping mid-July.

Nexus Q: It’s a sphere!
It's great to be able to take your entertainment with you wherever you go, but sometimes you want to ditch the headphones and enjoy music with friends and family. So we’re introducing Nexus Q, which combines the power of Android and Google Play to easily stream music and video in your home—all controlled by an Android phone or tablet. Designed and engineered by Google, Nexus Q is a small sphere that plugs into the best speakers and TV in your house. It’s the first-ever social streaming device—like a cloud-connected jukebox where everyone brings their own music to the party. Available first in the U.S., you can preorder Nexus Q today from Google Play for $299, and it will ship mid-July.



If you own one of the 400 million Android devices out there, you already know that it’s much more than simply a phone or tablet. It’s your connection to the best of Google—all of your stuff and entertainment, everywhere you go. Now you have a new version of Android, more entertainment and a growing portfolio of Nexus devices to choose from—all available in Google Play. The playground is open.